Campbell Group of Companies - Privacy Policy

   The Campbell Group of Companies acquires personal information when preparing proposals and/or performing moves.   We know that shippers care about how we deal with information.  Accordingly, we have implemented a Privacy Policy to protect and govern the use of personal information.  The Campbell Group of Companies through United Van Lines (Canada) Ltd. and its Member companies comply fully with the Personal Information Protection and Electronic Documents Act, which took effect January 1, 2001.

   First and foremost, we do not share the information received with anyone outside the United Member Family, unless it is directly related to the move(for example; Appliance Servicing).   If we do involve someone outside the United Member Family, they are given only the information that is required for them to perform their part of the move.  Within Campbells and United Van Lines, identifiable information is processed and stored in a secure, confidential database and is distributed only on a "need to know" basis for the smooth completion of your move.

   For other purposes, such as statistical analysis and marketing, only non-personally identifiable information is utilized, unless you specifically authorize the use of such information.   Campbells will use information as needed for programs in which you participate, such as AIR MILES Rewards Program, and for follow up contacts.  In addition, Loyalty Management Group, the AIR MILES program provider has its own stringent privacy policy. You may at any time ask that personally identifiable information not be used for the foregoing purposes.  In addition, you may at any time inquire to determine what information we do have, and to request correction of any errors in it.

   Cookies are used solely for website analytics and traffic monitoring. Otherwise, personal information is only collected when submitted by the user, by choice and at his or her discretion.

If you have any questions or concerns about our Privacy Policy, please contact us at:

The Campbell Group of Companies
55 Midpark Cres.
London, Ontario
N6N 1A9
Telephone: 1-800-265-6015
Fax: 519-681-7931
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